Emergency Assistance


If your trip was registered with UC’s Travel Insurance Program, you should have received an email from no-reply@welcome.worldcue.com with emergency contact information.

This contact information should be the same information found on the left side of the insurance card you received in the email. The policy number will also be on the insurance card.

The U.S. Department of State Travel Resources page has information to assist with crisis situations, lost/stolen passports, financial needs, victims of crime and medical emergencies.

Please contact the ConnexUC agency that your original travel was booked through if you have urgent issues requiring changes to those travel reservations.


This contact information is for assistance with medical referral, evacuation, repatriation, or other emergency services unrelated to specific travel reservations.

It is not for travelers who need to make changes to their travel reservations, even in an emergency, unless actual extraction is needed.

Chubb-AXA Global Travel Assistance


Inside US: +1-855-327-1420

Outside US: +1-630-694-9804