Reimbursement for Travel Impacted as a Result of COVID-19

This information is specific to travel impacted as a result of the coronavirus (COVID-19). As the situation remains very fluid, please check back here regularly for updates. For regular reimbursement information, please visit the Reimbursement for Travel Expenses page.

If your business travel has been canceled as a result of the coronavirus, the first step, regardless of how the travel was purchased, is to request reimbursement directly from the airline or vendor you booked your airfare, hotel, or conference registration with.

If they will not provide a refund, please be sure to keep documentation of the travel provider’s refusal because that may be necessary when seeking reimbursement. Depending on how you booked your travel, there are several reimbursement options available.


If you have any questions, please email the Travel and Entertainment team at

Emergency Assistance

For business travelers who are currently traveling and are in need of emergency assistance, please consult the Emergency Assistance page