UC Travel Center Services Fees

Online Services

ServiceFee

Airfare with car and/or hotel

 $10

Southwest Airlines airfare

  • All discounted fares available
 $10

Hotel and/or car only with no airfare

  • No fees to change or cancel
 No charge

Cancel airfare

  • Original agency fee will not be voided
 No charge

Agent assistance with making changes to a reservation

  • Air, car, and/or hotel reservation requires agent assistance
  • Additional fee is for agent assistance for a reservation that was originally made online
  • Online booking fee of $10 will still apply and will not be voided
 $15

Agent Assistance

ServiceFee

Airfare with or without car and/or hotel

 $32

Hotel and/or car only with no airfare

 $15

Void or cancel

  • Original service fee will still apply and will not be voided
 No charge

Change airfare

  • Additional fee is for agent assistance for a ticket that was originally made with an agent
  • First agent fee of $32 will still apply and will not be voided
 $32

Ticket refund

  • Refunds for exceptions and/or special handling

No charge

$30 if an agent intervention and airline exception waiver is required

Direct bill with hotels

  • Only at particpating campuses:
    • UCOP with BCD Travel
    • UCLA with UC Travel Center
 $15

Direct bill with car and driver service

  • For new reservations and changes to existing reservations
 $15

Other Services

ServiceFee

After working hours 24/7 support

  • Emergency or non-emergency
  • This may be in addition to the Online and Agent Assistance service fees
 $30

Rate desk

  • Quote-only request
  • This is a non-refundable fee
 $15